Quick Summary

Set up and troubleshoot approved accounts, devices, forms, and collaboration tools.

This IT/Tech Support role supports Cougs 4 Kids with focused, youth-centered volunteer service. You will receive context, expectations, and support before placement.

About Cougs 4 Kids

Cougs 4 Kids connects Washington State University alumni, students, families, and community supporters with practical ways to encourage and equip young people.

Key Responsibilities

• Set up approved accounts and devices only after an authorized access request.
• Troubleshoot forms and collaboration tools without broadening permissions.
• Record changes and escalate security incidents to the IT security lead.

Skills & Qualifications

• Experience with user support, accounts, and approved collaboration tools.
• Ability to document changes and follow least-privilege access controls.

Volunteer Requirements

• Complete the volunteer application and any requested follow-up conversation.
• Follow Cougs 4 Kids privacy, safety, inclusion, and youth-protection expectations.
• Complete the volunteer enrollment form, consented background screening, orientation, and assigned role training before placement. Youth contact and system access require documented clearance and authorization.
• Communicate availability, questions, and concerns early.

What You Will Gain

• A concrete way to support young people and strengthen community programs.
• Experience collaborating with a mission-driven volunteer team.
• Clearer nonprofit, youth-program, event, outreach, or operations experience depending on the role.

How to Apply

Use the application link below and choose this role when prompted. The recruiting team will review your submission and confirm next steps.

Quick Facts

• Role: IT/Tech Support
• Program: Cougs 4 Kids
• Category: Program & Youth Support
• Team: Strategy & Operations Team
• Time Commitment: Event-Based
• Location: Virtual; Hybrid
• Compensation: Unpaid; Volunteer

Frequently Asked Questions

Is this role paid?
Unpaid; Volunteer.

Where does this role happen?
Virtual; Hybrid. The team will confirm exact details before placement.

How flexible is the schedule?
Flexible Schedule; Event-Based. Availability is confirmed during placement.